IBM Licensing Agreement Options

Easy to understand Volume Licensing Offering or Transactional Program.

Passport Advantage

  • Volume Purchase Option
  • Price Discount Levels: BL, D-J

Passport Advantage Express

  • Transaction Program
  • There are no Contracts, no Commitments, no Forecasts and no Milestones.
  • Date of Initial Order will establish Anniversary Date used for Maintenance Renewals.

Maintenance Options

  • Software Maintenance is included with every license purchase.

Maintenance equals = Upgrade Protection + Technical Support

  • Included with every New & Reinstatement license purchase
  • Renewed annually on customer agreement anniversary
  • Upgrade Protection = upgrades, updates, access to download site for immediate product updates
  • Tech Support = unlimited 'authorized callers' list (managed by 'technical contact' at customer site, list to include IS tech staff), access to voice support during reg bus. hrs ('prime shift'); 2 hr target response time during prime shift; 24x7 access for critical ('severity 1') problems
  • For more info on full maintenance benefit and allowance go to: http://www.lotus.com/services/cwepassport.nsf/wdocs/softwaremaintenance and refer to the "Maintenance Options" segment

Pricing Levels

RSVP = Relationship Suggested Volume Price.

  • Level is determined by point value of customers' initial order.
  • Base Level set for first purchase, points accumulate with each purchase, to increase discount.
  • Upon Anniversary Date, Pricing level can be reestablished -any downward adjustments are limited to a maximum of 2 Levels.
  • Quarterly Recalculations allow customers to improve their RSVP Level.

General Information & Tutorial

Your Kazer Account Executive can help you manage and maximize the value of this program.